If after BIOS restoration and EC reset, the touchpad is functional in the BIOS/UEFI screen but becomes inoperative upon entering the Windows system, please proceed to the next section to update the BIOS and drivers.
If after BIOS restoration and EC reset, the touchpad is functional in the BIOS/UEFI screen but becomes inoperative upon entering the Windows system, please proceed to the next section to update the BIOS and drivers.