I am having same issues with my EX6100. I changed my ATT router to model BGW210. I followed instructions to install extender to ATT router and get the WPS green lights on the router and extender and the green router link led in the upper left top. My laptop shows that I am using the ATT router address but there is no Netware -2GEXT or -5GEXT to choose from like my first ATT router. I am not WI-FI connected in the Netgear Support pages and none of the link addresses are helping me to install the genie Smart Setup. I have made numerous attempts using the manual and online help but no luck so far. What do you think I am doing wrong? Thanks