i'm not even sure why it changed in the first place, i've been using this computer for a really long time, but this worked perfectly. the chrome option wasn't printing out my documents properly & i also just prefer for my PDF documents to be separated from my chrome searches - aestehtic purposes. you are awesome! i usually don't even socialize on sites like this but i signed in just to thank you because, man, was that annoying. thank you, Christine!