When you report a problem with Palisade software and you have a maintenance contract, we will suggest known solutions to you. If those don't work, and you are running an Office Insider build of Microsoft Office, Palisade Technical Support will regretfully be unable to continue assisting. In such a case, be sure to give Microsoft detailed feedback on the problems caused by the update, using the procedure in the Frequently Asked Questions on the Office Insider main page. You can continue with updates until Microsoft fixes the problem, or discontinue your Office Insider subscription and return to the monthly production releases of Office.