I haven't seen much on Polisy hardware in this Forum. So I figured I would add this. I like to back things up. So what if you get to digging into your Polisy and mess it up? You would have to go through all the hoopla of opening a ticket, getting the image, uncompromising it, writing it, etc. Actually it's not that hard. So I set out to back up the SSD. I used a mSATA adapter from Amazon: =ppx_od_dt_b_asin_title_s00?ie=UTF8&psc=1 to physically mount my current mSATA drive. I attached my current Polisy mSATA drive to it and inserted it into my computer USB slot. First problem, it doesn't show up in File Manager. If I look in Disk Management it is there. I can't not assign a drive letter to it. Disk Management will not let me. All my imaging tools will not work as there is no drive letter. So I do some searching and stumble across "USB Image Tool", I used version 1.8.1. You can get it here: _usb-image-tool/1.81/ On the options tab there is an option to show USB drives, check it. Now the Polisy mSATA shows up! You can now back it up to an image (.img) file. Writing is just as easy. I used a 32 gig Dogfish $14 mSATA from Amazon: =ppx_yo_dt_b_search_asin_title?ie=UTF8&th=1 to write the file. I put the new drive in the Polisy and all is fine. Granted you would have to reload anything installed after you created the image.