While you may seem to have the same issue, every user's issue is different. You have different hardware, different O/S or distro, different driver mix, different driver installation order, etc. and etc. In addition, Intel Customer Support wants to track each user's issue to completion separate from that of any other - and these are tied together by their tracking software. They can't do this if you are a rider on someone else's issue (or worse, attempting to hijack the conversation completely). Please open your own conversation for your issue, using the Post a Question button in the root page for the forum. Include a full description of your issue, the model of your PC/laptop, etc. in your post. You can include a link back to this conversation if you wish - but please don't say 'I have the same issue' because invariably you don't.