Samsung Galaxy Tab A6 Downloading Do Not Turn Off Target

Hi, we use O365 (E3 license) and use many shared Excel spreadsheets. One such sheet that we open mostly with web/Excel Online recently stopped displaying the field comments in the normal Pop-up display or in the Comments pane on the right-hand side when opened. We can open the file in desktop Excel and still see them so I know they're still there and I can add to them with a reply. I was even able to go to a previous version from July 3rd, which displayed the comment pop-up window when hovering over the indicator and it worked for a little while, but then reverted again to not working online.