I am gutted too, my ionic was recalled which I could download my playlists too, forced to purchase a versa 3 and later learnt I had to subscribe to Deezer with extra costs. 3 of my fitbits packed up on me just outside of warranty so I think this is definitely the last straw for me. My exercise group all use fitbit and feel the same. We will all be searching for a new non-Fitbit device going forward