There was no such document in the box. I suppose it's possible I overlooked it, but I searched quite thoroughly before discarding the boxes. It would have saved me days of frustration. Also, I couldn't find anything like this in the online documents for the Omni27, or in searching the support site and forums. Obviously the technical support people copuldn't find this either. Having this available online and linked to the Omni27 support page would also have been helpful.