Recuperar Aplicaciones Eliminadas Al Restablecer El Pc

I'm having the same issue. I tried to combine multiple files yesterday and I'm able to select the files I want to combine and I'm also able to name the file, however, when I click "Create", everything disappears. I seem to be the only one in my office that has this issue. We currently use Nitro Pro 11.0.3.134. Can I please get some help with this issue?