I got them to work finally! First, for the speaker, make sure to turn the volume physically up on your airpods while in Zoom (like actually slide your fingers up on the airpods while they are in your ears). It sounds silly but my speaker wasnt working and I realized for some reason Zoom was turning down the volume on my AirPod Pros when I logged on. Once I figured that out though the microphone still didnt work. I spent hours going down rabbit holes on reddit but heres how I got it to work. Go to device manager and show hidden devices -- under Audio inputs and Outputs delete everything airpod related. Then go to bluetooth and remove your airpods device from bluetooth. Reboot the computer do a (hard) amber light reset on the airpod case. Also uninstall Zoom and delete any folder in your computer related to Zoom, you may have to do a bit of searching. Finally restart your laptop and re-pair your airpods. Hope this works for you!