The Tennessee Department of Human Services (TDHS) is here to ensure Tennesseans have the tools they need to become financially stable and uses Electronic Benefit Transfer (EBT) cards to deliver benefits. Unfortunately, some criminals are willing to use card skimming and other tactics to steal aid meant to help families on their way to financial stability. Please Note: TDHS will not call or text message customers to request their EBT card number or pin. If you are contacted by someone by phone, text or email requesting your EBT card information, it could be a scam.