A system call is a mechanism that is used by the application program to request a service from the operating system. They use a machine-code instruction that causes the processor to change mode. An example would be from supervisor mode to protected mode. This is where the operating system performs actions like accessing hardware devices or the memory management unit. Generally the operating system provides a library that sits between the operating system and normal user programs. Usually it is a C library such as Glibc or Windows API. The library handles the low-level details of passing information to the kernel and switching to supervisor mode. System calls include close, open, read, wait and write.