Do this: Test to see if the problem happens when you use our own controllers app (on an iPad or regular Android tablet), instead of the Crestron Touch screen; then submit a problem ticket with all this info to our support staff:
Do this: Test to see if the problem happens when you use our own controllers app (on an iPad or regular Android tablet), instead of the Crestron Touch screen; then submit a problem ticket with all this info to our support staff: