If you lose access to your account or forget your password, you can reset or recover it in simple steps. The process is swift when you have your account recovery methods intact. Before starting, have your phone or tablet handy, as you may need it. Google may sometimes ask you to tap Yes on your Android phone to confirm your identity. Otherwise, request a verification code to the recovery email address or phone number associated with your account. If none of your recovery methods works or you forgot to set them up, Google may ask some questions to confirm the email belongs to you.