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Annotation tools enable you to guide customers through more complex tasks and to train remote employees, reducing the number of call-backs and lowering training costs. A number of tools are available, including shapes and free drawing. BeyondTrust InSight allows annotations on the a live camera feed from an Android or iOS device. Note that annotations have special requirements for certain mobile platforms. To learn more about BeyondTrust InSight, please see BeyondTrust InSight for iOS or BeyondTrust InSight for Android.