I recently bought a new Kindle Paperwhite e-reader for my current travels. I bought the Kindle in the U.S. and I'm now in London. The Kindle wouldn't connect to my Kindle library over the hotel's wifi. (I had the same issue at my hotel in the U.S.) My other devices--phone, tablet--worked fine. I could connect via my smartphone hotspot but it was slow. I tried one of the hotel receptionist's phones as a hotspot but it wouldn't connect. (That was strange.)