Every self-respecting software-company tries to avoid red errors generated in the Windows Event logs : that's the reason why bta-testing concentrates not only on functionality/user-experience, but also on "under-the-hood" errors to be fixed before general release - the reason why the technical crew of companies always ask for print-screens of those windows event-log, the reason also why I described it in my first post. I do myself a lot of Bta-testing for major companies as Microsoft, Norton-Symantec, Nero and also Adobe's Flash-player, ..... and it is my general experience that red errors are taken seriously by software-companies, even if there's no user-problem at first sight.