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Thank you for all of your suggestions and unfortunately none of them work. The standard hold Press and hold the Volume Up key and then press and hold the Power key does not work I have tried maybe 50 times to do that now. I even let the phone go flat for 5 days and tried that and nothing. just boots back into the phone. No Samsung account so I can not remote wipe. As for Google My Device thats not an option either as it says this "Before you can use Find My Device, you must have an active Android device" so that is not an option either. so I'm back to asking if there is any other way please, Is there a hidden reset button inside the phone? Failing that not sure what I can do.