Can I file chat conversations as if they were call conversations? Is there any specific entity to do so? Should I use the "call" entity and add a property to it like "channel" to indicate if that was voice, whatsapp, telegram, etc?
Can I file chat conversations as if they were call conversations? Is there any specific entity to do so? Should I use the "call" entity and add a property to it like "channel" to indicate if that was voice, whatsapp, telegram, etc?