Registration is the first step in recovery and requires information such as insurance policies, and bank information for possible direct transfer of funds. Survivors are urged to register before visiting a DRC. To register, go online to www.DisasterAssistance.gov or call the FEMA Helpline at 800-621-3362. Help is available in most languages and phone lines are open 7 a.m. to 11 p.m. Eastern Daylight Time (EDT) seven days a week until further notice.