If you have money in your ECFMG financial account, you may request a refund. Refund requests must be made in writing and should be sent via e-mail to [email protected]. If the money in your account was a payment for an exam application that was rejected (because you were not eligible or the application was incomplete or otherwise deficient), your refund will be subject to a $100 processing fee. Approved refunds typically will be issued using the same method as the original payment. For example, if an applicant submits a payment using a credit card, then the refund will be made to the same card.