I had the same issues - after closing both apps (epic and ea launcher) and then starting the ea app alone I had to re-login in the ea launcher. Then I went to sims 4 -> manage -> expansions and there were the new 3 packs ready for download.
I had the same issues - after closing both apps (epic and ea launcher) and then starting the ea app alone I had to re-login in the ea launcher. Then I went to sims 4 -> manage -> expansions and there were the new 3 packs ready for download.