We have a customer with UCCX version 12.5.1. Their supervisors have noticed that in Finesse the "Longest Call in Queue" stat in the Voice CSQ Summary Gadget gets stuck and doesn't update properly. When running the live data report itself with that column added - the stat does not work correctly unless it is changed in the view from: Longest Call In Queue (VoiceIAQStats.longestwaitduration) to Longest Call In Queue (Fo00001).