I have a Samsung phone running Android 9 and my quest 2 can't pair to the Oculus mobile app, 'software update required' but can't finish the setup, can't connect to wifi, I've tried everything that's been suggested. Oculus support still say they're aware of this global issue and their engineers are working so hard to fix this issue bla bla bla...... I've been waiting 10 days to use my new headset