Erika's family moves into the Saeki home. While at home, the family dog, Ivy, runs off into an abandoned factory. Erika decides to venture into the factory to find Ivy. Erika soon comes across a broken-down elevator, which she restores power to. After entering the elevator, Ivy runs in and reunites with Erika. Kayako attacks but Ivy chases her off, and they escape the factory (but Ivy dies by protecting Erika). She calls the other members of her family, but no one answers. Erika heads home to find out what is going on.