I've run diagnostics on the operating system and hardware. Everything came back fine. No hardware or software issues. I used to be able to watch Live video streams with VPN on in a service I subscribe to (it's an investment service - not a TV streaming service), but now I can't unless I turn VPN off. It seems everytime there's a BIOS update, it seems like Norton chokes on somthing. When I recently reinstalled Norton, a bunch of updates installed. I thought it was odd since I should be getting auto updates. Not that it made any difference, my system is still rebooting randomly throughout the day.