Users can voice chat through the Nintendo Switch Online mobile app on smartphones. Voice chat functionality is not available natively through the Switch console; Reggie Fils-Aim justified the decision by explaining that "Nintendo's approach is to do things differently. We have a much different suite of experiences than our competitors offer, and we do that in a different way. This creates a sort of yin and yang for our consumers. They're excited about cloud saves and legacy content but wish we might deliver voice chat a different way, for example."[51]