Low morale can have many causes but the symptoms are recognizable and often treatable if addressed early. Finding a way to boost team morale can be one of the hardest things that a customer service manager has to overcome. However, refusing to deal with this issue head-on can trigger a vicious cycle of missed metrics, decreased engagement, and increased turnover. Creating an environment of open communication, clear expectations, and appreciation will go a long way to help preserve the well-being of your customer support squad.