Unfortunately procmon application is suffering the same problem as the reader app, so I don't know if they will be successful. The process of downloading procmon within Acro Monitor only begins when Adobe Reader opens. Then I get a prompt to download the application to which I agree, the admin privelleges window opens (slowly) and I agree this, and then something tries to open but the window only shows a black background and some icons at the top of the window. It then says on the monitor dialogue window that it has failed.