Just bring along a copy of your online order confirmation or shipment/delivery notification and show it to our staff during collection. You may be asked to present a photo ID (NRIC or Driver's License) for verification purposes againist your order details. If you are unable to collect your order in-store personally, please contact us first to notify us of the name of the person you have nominated to collect your order. Goods will not be given out to any individual without prior notice from the purchaser.