mine was doing that and I downloaded smart switch on my pc and updated my phone through the pc. since then the problem has resolved it's self. hope that helps.. I think u have to have a Samsung to us that program though. good luck
mine was doing that and I downloaded smart switch on my pc and updated my phone through the pc. since then the problem has resolved it's self. hope that helps.. I think u have to have a Samsung to us that program though. good luck