It may be the usb port on the helix, although sometimes when i plug in my Helix it doesn't make a beep or sound but is connected.. Also make sure you have the latest Line 6 updater installed and see if the Line 6 installer will recognize your Helix.
It may be the usb port on the helix, although sometimes when i plug in my Helix it doesn't make a beep or sound but is connected.. Also make sure you have the latest Line 6 updater installed and see if the Line 6 installer will recognize your Helix.