As Stephens walked into the restaurant and unloaded utensils into the dishwasher, Dunlap came through the kitchen door, raised the handgun at him, and fired a shot that struck Stephens in the jaw. Stephens fell to the floor and played dead. Dunlap then forced Marge Kohlberg, 50, the store manager, to unlock the safe. After she opened it, Dunlap shot her in the ear. As he was taking the cash out of the safe, Dunlap fired a second fatal shot through Kohlberg's other ear after he noticed she was still moving.[5] The manager who fired Dunlap was not present at the restaurant.