In order to offer our customers the best possible service, we have built up one of the largest European logistics networks for fashion and lifestyle in recent years. In addition to our logistics centres, which focus primarily on processing and shipping orders, for several years we have had a dedicated network of specialised return centres close to the sales market. These locations are located throughout Europe so that we can process, refund and resell returned items as quickly and locally as possible. The returned items are not shipped directly from the return centres for the next order, but are first consolidated and brought back in bulk to one of the logistics centres within our network. This is also much more sustainable than sending individual, half empty packages with returns from the customer directly to one of our logistics centers.