I found a fix, for me at least. I sat on the phone with support for about an hour. We tried one final thing that ended with me figuring out the problem. They asked me to create a new user account and try there. It worked. That lead me to think about file pathing. In the past I had changed my default Music and Video file paths and that seemed to be the only difference between the new account and my main. Sure enough, I set the Music and Video file paths to default and this fixed the issue. It seems like the Apple apps want default library paths to setup their own libraries. If they are different it just does nothing.