Thanks for your reply. The version of ff I downloaded from the download page is, according to about:, 64 bit. I did nothing special, just clicked download. I normally use Chrome, but Scorch doesn't support it. It's not a problem - opened IE, went to the Scorch page, Scorch installed itself, now I can see scores. FF and everything associated with it is a JOKE. I'm just sorry I wasted as much time as I did.