Surely there is a workaround that will let me sign in without a password. Safe mode would probably help, but I can't even get to that option. I have too much necessary info on my PC, and cannot afford to lose my files. So a factory reset is not an option I want to entertain. Is there a way that HP can set up an Administrator account for me. One of the suggestions I have had said I might be able to sign in with that account.