Try running the software from the terminal and seeing if it returns any warnings or errors; and, as said above, your "inxi -Faz" helps a lot for the veterans to give you better instructions as why it might be misbehaving.
Try running the software from the terminal and seeing if it returns any warnings or errors; and, as said above, your "inxi -Faz" helps a lot for the veterans to give you better instructions as why it might be misbehaving.