I got another chat agent online and began the process again. While in that chat, I received a text and email that my service upgrade was confirmed, so I guess I now have 1Gig download and 35Mbps upload, even though I declined it...
I got another chat agent online and began the process again. While in that chat, I received a text and email that my service upgrade was confirmed, so I guess I now have 1Gig download and 35Mbps upload, even though I declined it...