If complaints reveal a trend related to a specific aircraft or business based at the Airport, the City will try to work with the airport tenant to develop a voluntary resolution, such as changing the time they operate or flying certain routes at night. Often aircraft operators are unaware their actions are adversely impacting the local community and they will do what they can to cooperate, so long as such actions do not adversely affect safety or their business. As such, pilot education is a major part of our noise abatement program and the noise complaints assist the city in this effort. This includes regular meetings with airport tenants, informational mailings and individual contact with pilots.