It happens to me all the time, and my hardware is good, I've good a decent graphic card and enough memory for sure. My software is up to date, too. Did the reinstall help, as recommended by the Adobe employee in the comment? Please share if something helps. Can the problem be related with working online, in the Adobe cloud all the time? I prefer offline software when possible, but that's not the case with XD. If that's some sort of a bug, I hope they fix it soon!